Your payment request may have been declined by your card issuer. Choose Your AreaAberdeenBerkshire & The Thames ValleyBradfordBristol, Bath and the WestCornwall, First KernowEssexGreater GlasgowGreater ManchesterHalifax, Calder Valley & HuddersfieldLeedsLeicesterNorfolk & Suffolk, First Eastern CountiesPortsmouth, Fareham & GosportPotteriesSomersetSouth & West WalesSouth East and Central ScotlandSouth YorkshireSouthamptonWessex, Dorset & South SomersetWorcestershireYork. Your card may have recently been replaced by your card issuer but not yet activated. All Rights Reserved. Your card may be or is due to expire and has been replaced by your card issuer. 395 King Street Card payments can sometimes be declined because of an issue with your bank's systems; the fault could be with your card issuer. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». If you download the First Bus App, you can find the price of your journey and buy the ticket on your phone – you just scan the ticket straight from the app so you won’t need to worry about losing a paper ticket. See reviews, photos, directions, phone numbers and more for First Student locations in Bristol, RI. Stuck for some ideas of how to entertain the children during COVID-19 lockdown? We review the feedback regularly and also share it with our drivers and colleagues in our depots. The first stop of the 76 route is Hengrove Depot, Hengrove Park and the last stop is Bus Station, Cribbs Causeway (B). We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. You can feel confident that our agents will always be polite and do as much as they can to help you. On-board: You can still buy tickets on the bus, and you can use contactless payments on our buses to make this easier. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. Many of our mTickets are cheaper than if you buy the ticket on the bus too! If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. For more information please visit our ticket gifting page. Your data may also be used for analysis purposes and personalisation, to help us provide the best service possible to you. For customer services call 0845 602 0156. If the child is at immediate risk call the Police on 999. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). FirstGroup plc 395 King Street Aberdeen AB24 5RP. Bristol Bus & Coach Station is located on Marlborough Street, and is the main coach and bus station in Bristol. It’s perfect for buying your tickets in advance. University of Bristol - Staff and Student Travel Offers, Coronavirus - COVID19: Service information, Children's activities during COVID-19 lockdown, dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». First Bus amended the route of its number 5, 19 … There are several different messages for you to select from, choose the one that best suits your particular needs and then cut out or fold the card so that the message you want is visible. You can call us on 0345 646 0707. PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. © 2021 FirstBus (North) Limited and FirstBus (South) Limited. Similarly, if we do not currently serve a particular location, it is because there is not sufficient demand to sustain a bus service, or it is simply not possible to run a bus there. Please check the buggies section on our bus accessibility page for more information. 860-583-0743. Transactions at the Credit Union's ATMs using your Credit Union card are free. Where you are travelling to the airport with us, we recommend that you allow plenty of time for your journey. ABA# (Routing Number) 211176684 Our staffs work together as a team. If you use a mobility scooter, we will need to approve your scooter (because mobility scooters vary in size) and be happy to issue you with a permit for travel before you will be allowed to bring it on board our buses, so please follow the approval steps provided on our Bus Accessibility Page. Please select the ticket section of your area for more details. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. FirstGroup Corporate Offices. We are also part of PLUSBUS which means you can combine bus and train travel. To find out about current vacancies, please visit our careers website. For all career queries, please contact careers@firstgroup.com. Sign up to receive latest Group news and updates by email, 2018/19 remuneration disclosure clarification, Update statement in response to GM/AGM 2019 vote, Being the partner of choice for low- and zero-emission transport, Skip to first level navigation [Access key N], Skip to second level navigation [Access key L], http://www.greyhound.com/en/contactus.aspx, https//www.avantiwestcoast.co.uk/help/contact-us, https://www.gwr.com/help-and-support/contact, https://www.hulltrains.co.uk/customer-services/, https://www.southwesternrailway.com/contact-and-help/contact-us, https://www.tpexpress.co.uk/help/contact-us, FirstGroup plc Modern Slavery and Human Trafficking Statement 2020. There is a walk-up ATM located at the Credit Union at 902 Stafford Ave. One of the best ways to buy these tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. Get exact location, phone numbers, hours of operation, and bus schedules from Greyhound. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. Bio-Bus, a 40-seater shuttle service between Bath and Bristol … Please look at our frequently asked questions below, you should be able to find what you need here. Bus Station Conditions of Use for each of the Bus Stations owned by and/or managed by FirstGroup UK Bus' Bristol, Bath and The West Region. Please call us on 0345 646 0707. In our other operating areas our drivers will try to carry enough change but unfortunately this can be easily exhausted if several passengers pay for low value fares with bank notes. First Bus has announced a rise in fares on some of its routes in Bristol. You can make contactless payments for any ticket payment up to £45, using any contactless card displaying the Visa or Mastercard logo. Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Some of the card/personal/authorisation details entered do not match the information held by your card issuer. Select your region below to find out more about combining travel, or feel free to ask your driver when getting on the bus. The Next Bus information will show you exactly how many minutes away your bus is too. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. Fax Number. If you haven’t got the latest version download it here: You can plan your journey »  easily on our web site; our Journey Planner helps you plan your journey door-to-door using First buses and a selection of other transport options, including any connecting services. You can also find out when a bus is due at a stop by visiting our Next Bus page » and finding your bus stop easily on the map. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. The driver will have no access to change in the event of overpayment. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. New timetables for First Bus. Could you please take a moment to tell us how we're doing? There are ticket options on some routes that are valid with certain other bus operators. We accept contactless payments across all First bus operating companies. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. We have bus routes serving 40 of the UK’s largest towns and cities providing great value public transport for students, commuters, leisure travellers and concession travellers. We encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, as it makes boarding the bus quicker and easier. Training is provided. The hospital is served by local buses and a free hospital bus, together with a service which picks up from Cabot Circus Shopping Centre. Yes, our First Bus App has a ticket gifting function, allowing you to purchase a bus ticket and transfer it directly to your child’s phone. We will communicate with you in the way(s) that you have agreed to. If your bank thinks this purchase is unusual behaviour for your account they might block the transaction. Find 9 listings related to First Student Bus Company in Bristol on YP.com. Find 35 listings related to First Student in Bristol on YP.com. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. We work hard to ensure that our services run as smoothly and efficiently as they can. See what we're doing with your feedback We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in the West of England and to help us to improve our service. Our drivers collect property left on our buses and take it back to the depot to be registered. Terminus for services 20,75,76 and 90. We have put procedures in place to make our buses accessible. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. For all customer queries relating to our specific business divisions, including lost property enquiries, customer complaints, or timetable information please contact the specific operating company using the ‘For our customers’ navigation at the top of the web page or follow the links below. mTickets: One of the best ways to buy tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. You can download the Extra Help cards here  >>. Download the app and follow the instructions, it’s that simple. THE BIGGEST STORIES ACROSS BRISTOL IN YOUR INBOX. ... Travelwest Travelcards team Phone Number… London W2 1AF, Tel: +44 (0)20 7291 0505 Aberdeen We use age verification for data protection regulation compliance and to tailor our communications to you. Thank you for your feedback. For enquiries about mTickets, contactless payments or the First Bus App, please see here ⇒, Please complete all fields marked (Required). Additional information: 76 has 66 stations and the total trip duration for this route is approximately 81 minutes. A4 – Bath to Bristol Airport Timetable. We’ll listen to you and do everything we can to put things right. 37 North Wharf Road First Services: First operate a number of night bus services serving Bristol, South Gloucestershire and North Somerset. It is a 5 to 10 minute walk from the city centre and the main Cabot Circus shopping centre. ... Service 37 (Bath Bus Station to Bristol Bus Station) Timetable here. If this is an ongoing problem then please do let us know by going to tellfirstbus.com » and give us feedback – it will only take 2 minutes. You can find out what your local company is doing with your feedback by going to the Tell First Bus page. Candidates must have all clearances. In Glasgow, West Lothian and Aberdeen we operate our services on an exact fare, no change given basis. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. First Bus No 376 Street to Bristol now run every 15 minutes from 6am until 12pm, these are double decker buses. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. First Student - http://www.firststudentinc.com/contact, First Transit - http://www.firsttransit.com/contact-us, Greyhound - http://www.greyhound.com/en/contactus.aspx, First Bus - https://www.firstgroup.com/contact-us, FirstGroup plc We aim to provide the best service possible, but occasionally we fall below the high standards we set ourselves. Find information about Bristol Bus Station in Bristol. If you’d like to know more, take a look at our mTickets information pages ». If you’ve left something on one of our buses, the best way to get it back is to complete the contact form at the bottom of this page and select "Lost Property" from the drop-down menu. By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. Please give as much detail as you can about the bus trip and the item to help us track it down for you. Please make sure that the card-holder address and post code you entered exactly match card-holder address and post code registered with your card issuer. Select a region below and then the ticket type you are interested in. Have you been happy with your website experience? For supplier accounts payable queries, please contact: Accounts payable team (01224) 629500 (option 1). First Bus App user?You need to register separately for your web account. Find out moreAberdeen customersDoncaster customers. To find out more about a specific journey, please select your region below; We've launched Tap & Cap in Aberdeen and Doncaster - capped contactless payments, however many journeys you make. We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. Download the app and follow the instructions, it’s that simple. A bus operator in the South West. “First Student’s local staff members are visible in our community and they are dedicated to our children. We also provide service disruption updates via Twitter and on our Service Updates pages on the regional sections of this website (please use the drop down menu below to go to one of our regional sections) and on the First Bus App. Just to let you know, we may charge a small fee when you collect your item (up to £2 plus VAT) to help towards the cost of handling and storing lost property items from our buses. The bus ran on gas produced by human and food waste. The First Bus App is the best way to get live bus times and route information. Select your local area from the drop down menu below to get started. PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www. The bus station address is Marlborough St, Bristol, City of Bristol BS1, UK. Find out more ⇒. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. Your card may have been reported as lost or stolen and been cancelled by your card issuer. If the times are shown in minutes that’s live time so you know exactly when the bus will come. We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. If you have experienced an incident with one of our buses, then please make a note of the bus number which is a 5 digit number and can be found on the front and back of our buses and near the driver inside the bus. For a full range of our ticket options, please select your region below: You can purchase tickets in advance via mTickets on the First Bus App and on this website, but at the present-time we do not provide the option to reserve a seat. Otherwise it’s showing the timetable time – so you’ll know when the bus is due. Our buses are suitable for bringing a buggy on board, but the areas suitable for buggies are shared with wheelchairs, so on occasion you may be asked to fold your buggy. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . Vital bus services transporting passengers from Bristol to two neighbouring cities are changing. They aim to help communication between bus users and the people that provide your bus service. AB24 5RP, Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140, FirstGroup plc Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. View a copy of our customer complaints charter. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. With Tap & Cap you'll never pay more than our Day or Week fare. The mTickets app is supplied and supported by First. Do not add commas or other punctuation in the address. With Tap & Cap you'll never pay more than our Day or Week fare. We can’t do this though if the item is perishable (e.g. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Up to two children under five years of age may travel free-of-charge provided that they do not occupy a seat required by an adult passenger and are accompanied by a responsible fare-paying customer. We accept change tickets on bus as payment towards a fare. There is a drive-up ATM located at the Credit Union at 25 North St. First Bus said its depots at Lawrence Hill and Hengrove were "full". You’ll be able to manage your preferences, for example how often you are contacted. * Available on many of our routes. A1 – Bristol Bus Station to Bristol Airport Timetable. If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. Our network is designed to provide high quality services wherever there is demand for them. For bank cards, as soon as the card is handed in at the depot, we’ll contact the issuing bank (if there’s a telephone number on the card) to let them know the card has been lost and then we’ll follow any instructions the bank gives us. Can about the bus is due to expire and has been replaced by your issuer. Contact: accounts payable queries, please contact: accounts payable team ( 01224 629500! Bus ran on gas produced by human and food waste has made its First journey today basis which! And Bristol - capped contactless payments across all First bus said its depots at Lawrence Hill and Hengrove ``! 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