Aqualand Maspalomas is 2.7 mi from the hotel, while Maspalomas Lighthouse is 1,950 feet away. The free package is subject to mandatory payment of documentation, administrative fees, and taxes which are pre-established by local government; this payment will be made at the reception of the RIU Hotel. Service around the pool was fast and friendly. See 5,477 traveller reviews, 6,224 photos, and cheap rates for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. designates hotels that have reported compliance with third-party guidelines to reduce the spread of COVID-19. My wife arranged a private dinner on the beach and it was awesome. Bar area during the day is were you find your Reps and to book excursions. Review tags are currently only available for English language reviews. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. All the restaurants (sadly, except Guacamole) were awesome. 2 in each room would allow 850 guests and often there are 3 or 4 guests per room, so a thousand guests are often there. Let me start by saying that they take Covid serious and it was relaxing to know all the precautions they take. There was no room service, but it was posted on the sight prior to my travel. If you can, give them some gratuity, they deserve it. See 5,475 traveller reviews, 6,223 candid photos, and great deals for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. The wall whiskey dispensers had been emptied and all magazines had been removed. All of the staff wore masks the whole time we were there and we say them asking people to put them on in the public areas. Yes, Riu Palace Pacifico All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Outstanding service in the dining rooms by Lalo and Julienne. Guests were required to wear masks unless seated at their dining table or once in the pool/beach area. We stayed 12 days at the Riu Palace Pacifico during covid-19. Nayar Vidanta Golf and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Bucerias and Nuevo Vallarta Beach. The Hotel Riu Palace Costa Rica (All Inclusive 24h), is located in Guanacaste, Costa Rica on the edge of the beach of Matapalo. Dear Guest, Thank you for your feedback on Tripadvisor with regards to your recent stay with us here at the Hotel Riu Palace Pacifico. You have to wear masks too...We live in Mexico, just North of Puerto Vallarta but wanted to get away for a few nights for my birhtday. Masks and hand sanitizing was a must ... and definitely used. Also, I know this is an all-inclusive but showing my appreciation each time with a little tip was greatly appreciated, I'm sure! I saw that it attracted the locals. nothing in the room, no coffee pot, no snacks, no liquor!!! The Hotel Riu Palace Pacifico (24h All Inclusive) is located in Nuevo Vallarta, Mexico, and is undoubtedly our most luxurious hotel in the area. 6022 has an angle view of ocean which was satisfying enough to not have to pay $200 extra per night unless it's a very special occasion like a honeymoon. Answer 1 of 32: I just finished a 10 day vacation at RIU Palace Pacifico. Supervisors were always in evidence assuring the best of quality product and service.The pool is constantly cleaned by both pool people and of course the excellent water filtration system. We stayed at Riu Palace Pacifico as a family in the first week of October. You have to wear masks too... We live in Mexico, just North of Puerto Vallarta but wanted to get away for a few nights for my birhtday. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The area is popular for cycling, and car hire is available at Hotel Riu Palace Meloneras. You end up having to sit outside or stand by doorway. The pool bar was open for walk up service and servers were constantly making the rounds.Food was always fresh, properly prepared and plentiful. Due to some temporary medical restrictions I stayed close to the hotel, but did enjoy the visit and it was good to see the staff all back at work and doing well. They have drinks everywhere so you won't miss them. Temperature check when arriving at the hotel and several hand-sanitizing stations (even in the elevator). Due to some temporary medical restrictions I stayed close to the hotel, but did enjoy the visit and it was good to see the staff all back at work and doing well. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. 95% of everyone pretty much adhered to this rule. There was no spa and limited activities due to COVID. Things were quite different than in my many stays before, but we were made aware of the changes before making the trip. Thank you Jackie and Louis! There were a lot of people who brought their blue tooth speakers since there was only volleyball and bingo at the pool. Masks were mandatory unless you were sitting down to eat or drink and temperature checks when entering the hotel or restaurants. 11, 2020 Verified Orbitz guest review. Same with Jackie and Luis. The pool was perfect except for those kids flopping and not being exclusive for adults. Now through December 23, 2021, Riu guests staying in an Jacuzzi Oceanview Suite will get this additional perk exclusive to CheapCaribbean customers: Complimentary shared roundtrip airport transfers. The best Pool was the round higher one accessed by steps it was like stepping into a bath. The RIU Palace Pacifico free wedding package welcomes up to 10 guests, including the couple, and allows more at an additional cost. These hotels are always located right on the beach and offer the best services to guarantee an unsurpassable stay. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Riu Palace Pacifico All Inclusive is rated "Fabulous" by our guests. ❤️, Visited September 2019. The pool water bar is closed, but there is always servers circling the pool and never had to wait for service regardless where we were in the pool. Riu Palace Pacifico All Inclusive is an all-inclusive property. No coffee makers in the rooms. I have diamond class status and had a tray of assorted candies and cookies and a bottle of cold 'bubbly' on the table waiting for me when I entered my room. From AU$226 per night on Tripadvisor: Hotel Riu Palace Pacifico, Flamingos. The resort itself is beautiful, the rooms are nice, a little dated but done well. While we are sorry to hear that you experienced an issue with your travel agency, we appreciate the generous remarks and are glad you enjoyed our hotel. The property was clean -- I was a bit worried about the buffet but everyone tried to keep their social distance. They clearly say on their Website (only Palace Riu) that they have 24 hours room service, well they don't!!! The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. I am planning a return to Pacifico in April. Hotel is beautiful, very large but everything is within a decent walking distance. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The only thing I stayed away from was the evening show -- I could it hear it getting rowdy (FUN!) Usually they offer room service but not right now due to COVID. Rooms open to balconies. Some small initial hiccups that were resolved during the course of our ten day stay. RIU Hotels & Resorts In the world's best destinations. We were not sure what to expect due to covid restrictions but it was worth the stay. The only thing I stayed away from was the evening show -- I could it hear it getting rowdy (FUN!) The pool area was pretty crowded but felt good distancing was happening at the beach -- which was AWESOME! We live in Mexico, just North of Puerto Vallarta but wanted to get away for a few nights for my birhtday. Food at the restaurants were amazing, service was always top notch. See 5,481 traveller reviews, 6,234 candid photos, and great deals for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. The only thing I stayed away from was the evening show -- I could it hear it getting rowdy (FUN!) Riu Palace Pacifico All Inclusive - $431 avg/night - Flamingos - Amenities include: Swimming pool, Internet, Air Conditioning, TV, Satellite or cable, Heater Sleeps: 4 Minimum stay from 1 night(s) Bookable directly online - Book vacation rental 4591751 with Vrbo. Now £165 on Tripadvisor: Hotel Riu Palace Pacifico, Flamingos. the advertised ROOM SERVICE AND DO NOT OFFER IT !!!!!!! See 5,481 traveller reviews, 6,234 candid photos, and great deals for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. Temperature checks and hand sanitization was required prior to entrance to each restaurant. The driver will be outside wearing a light green shirt, will not be inside so don't pay attention to those inside airport. Get MORE from your getaway to Riu Palace Pacifico. www.riu.com uses cookies to improve your experience with us. I wrote to the property and they assured me that they still were adhering to their Covid-19 regulations. Hotel Riu Palace Pacifico: RIU was Right! All the changes that may occur are only to ensure our customers’ wellbeing and peace of mind. The accommodations offers 5-star accommodations with a hot tub and sun terrace. The only thing I stayed away from was the evening show -- I could it hear it getting rowdy (FUN!) I read the RIU protocols and found them to be satisfactory and for my safety. Yes, I'll just put a towel over my beverages to not have them splashed by kids flopping and be ready for potential noise at night on beach and by pool area at 11pm.Keep in mind, that they close pool at 7pm which is terrible. Same with Jackie and Luis. You must get out of the water for a drink.I will admit that 'things are a little better' without COVID19 protocols, but my wife and I plus my son and his wife were there for 10 days . This definitely is not the wonderful experience that we strive to provide to our guests and for this reason please accept our sincere apologies.We always strive to exceed our guest's expectations and please know that we are following up as we speak on your mentioned concerns to avoid any reoccurrences.Once more, thank you for sharing, your constructive feedback is very appreciated. Thank you Jackie and Louis! Please see our partners for more details. RIU Hotels and Resorts, Owner at Hotel Riu Palace Pacifico, responded to this review Responded 23 November 2020 Dear Marisol, Thank you for taking the time to leave such wonderful feedback. Just get ready for splashing kids. The specialty restraints: guacamole, bland and cold; krystal, great menu, not cooked well, overcooked meat, veggies, and seafood and no flavor; la toscana, best restaurant there- food cooked perfectly. Riu Palace Paradise Island will be closing its doors on January 17, 2021 for the second time during the COVID-19 pandemic due to low occupancy numbers. cleanness is not SUBSTITUTE for services. Comp transfer via RIU customer service 3 days prior to stay.Excellent start, they were right by the airport arrival exit. Exceptional 10.0. My wife arranged a private dinner on the beach and it was awesome. Just make sure to check this property's cancellation policy for the exact terms and conditions. I wrote to the property and they assured me that they still were adhering to their Covid-19 regulations. Room rates include meals and beverages at onsite restaurants and bars. and when bringing you the beverages, of course always masked. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732, Mexico, 800-246-8357 We’ll even let you know about secret offers and sales when you sign up to our emails. Of an evening there is a piano player for about 1 to 2 hours at most once he as finished and he was good nothing else happens in here which was alittle disappointing because the entertainment room was too stuffy and always packed out each evening. Jul. Make sure you make 2 paper copies of the transfer since they request one copy each way.Arrival to resort is approx 35 minutes.When checking in, it was uniquely bad for us. Arrival was easy and I had downloaded the app in advance to check in -- I couldn't get it to work at check in but used it often during the stay to order items for the mini-bar and housekeeping needs. Bathrooms include shower/tub combinations with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers. At night, there will be entertainment in a large area at the resort which fills up fast. Staff was awesome --- Thomas & Bruno (and the lovely lady at the towel spot!). 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