bob kaufman from bob's furniture

“The only downside is that you realize the tremendous need that’s out there,” Kaufman said. Bob Kaufman, who is now 45, grew up in West Hartford and was graduated from the University of Connecticut in l974 with a degree in marketing. Furniture shoppers in the SouthCoast have been taking advantage of a new option nested among a bustling Dartmouth shopping center. 206", "Charitable Giving Series: Bob's Creative Giving", "Bob's Discount Furniture announces 30th Annual Golf Outing | Furniture Today", "Bob's Discount Furniture donates $100,000 to Autism Speaks", "Bob's Furniture/Alex's Lemonade Stand Campaign Nets $85,000", "Alex's Lemonade Stand Debuts At Bob's Discount Furniture", "Special Olympics athletes compete in MetroWest Schools Games", "Why Your Brand Promise Is Nothing Without Delivery", https://en.wikipedia.org/w/index.php?title=Bob%27s_Discount_Furniture&oldid=998563315, Companies based in Manchester, Connecticut, Articles with dead external links from November 2016, Articles with permanently dead external links, Creative Commons Attribution-ShareAlike License, This page was last edited on 5 January 2021, at 23:49. Bob's Discount Furniture is an American furniture store chain headquartered in Manchester, Connecticut. He would lease a space in larger stores and sell his waterbeds there. Subsequently, Saunders Karp & Megrue was acquired by Apax Partners Worldwide in March 2005. Ninety-five percent of the stores’ merchandise is in stock and can be delivered immediately. By the time Bob's showed up, it was a few months after the 12 months. “I read that buying furniture is the third most stressful experience in life, only surpassed by buying a house and a car. e. 0 3. He transferred to Storrs for his junior and senior years. What changed Kaufman’s life forever was a devastating motorcycle accident in 1976, in which he broke his collarbone and almost lost his right leg. “I worked 65 hours a week. This plan covers leather, fabric, and vinyl furniture, accidental damage, wood furniture, lamps, and area rugs. In March, Kaufman announced an expansion of the corporate headquarters in Manchester, Conn., and the addition of 125 jobs over the next five years. [1][15] In 1991, the Newington, Connecticut location became the first Bob's Discount Furniture store. Answer Save. Bobs Furniture Living Room Recliners Living Room Ideas Bobs has the best prices but all the reviews are just plain awful. pandurtle. Relevance. We bought our Bobs Discount Furniture sofa back in December only 3.5 months ago. Bob’s Discount Furniture officially opened at The Strip on July 31, but the 41,000 square foot retail furniture store held a ribbon cutting last month at the new location, which is between Old Navy and Office Max. “I believe that everyone should work for themselves,” said the man who created the rapidly-growing, 73-store furniture giant. “The lowest price and the highest quality, that’s the bedrock of our company.”. Bob S Discount Furniture And The American Red Cross Team Up Specifically shes cathy poulin director of public relations for bobs furniture inc. 1 decade ago. Bob's Discount Furniture was founded by Rosenberg and Bob Kaufman in 1991 in Newington, Connecticut. “Do I give up some privacy? Not only will … To purchase Rob Hoskin's Book, [23], In June 2020, Skirvin retired and English took the position back over as interim CEO. [1] As time progressed, the company expanded to additional locations, often acquiring buildings that had been vacated by tenants bankrupted during the recession. “This is the first time I’ve ever talked about charitable work,” he said during an interview when asked about the company’s policies. A lot of people stop in after lunch for a cookie, a piece of candy or a cup of coffee. That to me is what’s thrilling… finding that talent and giving them the opportunity.”. [1][15] By 1990, waterbed sales had dwindled, and Kaufman partnered with Gene Rosenberg, owner of Wholesale Furniture, where Kaufman had rented space for waterbed sales. He discovered the benefits of a waterbed for recuperation. “He said, ‘It’s all about your people. One of the hallmarks of Bob’s is the large café in each store. It wasn't until NBC had gotten involved before this unhappy customer found a resolution. [1][16][15] The company was initially co-owned by Rosenberg (two-thirds) and Kaufman (one-third). We had 500 employees. Why not offer them freshly baked cookies? Bob kaufman the founder and face of bobs discount furniture will remain president emeritus of the chain after a majority stake in the company is sold to bain capital the boston based private. “He said, ‘Son. ), “I became the brand. It was the last presentation I did. [36], Bob’s Discount Furniture has stores located in Maine, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, New Jersey, Maryland, Virginia, Pennsylvania, Delaware, Illinois, Indiana, Missouri, Michigan and Wisconsin. “The lasting legacy of UConn, for me, is my friendship with Mike Ricci ’76 (accounting)–his pony-tailed roommate from Belden Hall, Sixth Floor–and with George Clarke ’75 (political science),” he said. | Furniture Today", "Stan Adelstein retires as Bob's Discount Furniture chairman - Furniture Today", "Booming Bob's | Homegrown TV Ads And Product Value Doubles Furniture Seller's Growth", "Bob's Discount Furniture to Be Acquired by Bain Capital", "Bain to Buy Control of Bob's Discount Furniture", "Bob's Discount Furniture names CEO |Chain Store Age", https://www.furnituretoday.com/welcome-ad/?retUrl=/furniture-retailing/bobs-discount-furniture-taps-former-california-closets-exec-as-new-president-ceo/, "Bob's Discount Furniture Kicks Off "Celebrate the Arts Contest, "Bob's Discount Furniture arrives at Broadcasting Square | Reading Eagle - MONEY", "Bob's Discount Furniture invades Chicago market with multiple stores and goofy ads", "Patriots and Bob's donate 200 beds to kids in need", "Bringing support - and furniture - to those who need it", "Meet Giants alumni at Bob's Discount Furniture", "Bob's Discount Furniture enters Los Angeles market with 6 stores in 2018", "Store Locations | Bob's Discount Furniture", "Big discount furniture chain opening soon in Greenfield", "Bob's Furniture Coming on Down to the West Coast", https://www.bizjournals.com/phoenix/news/2020/07/30/bob-s-discount-furniture-open-first-phoenix-stores.html, "Bob's Discount Furniture Opens in Burbank", "Bob's Discount Furniture opens at Regency Mall", "Guardian Protection Products, Inc. | Better Business Bureau® Profile", "Bob's Discount Furniture and Goof Proof is a SCAM! “It’s a fashion business now,” he said. It is well known for their amazing prices and discounts they offer in every purchase you make. In all of Bob’s Discount Furniture stores and at mybobs.com, customers find a wide selection of furniture for every room and also mattress and bedding options for every style. Rosenberg was a great mentor and gave Kaufman the best advice he has ever received. [46] NBC Boston had even reported one customer's repeated problems with the quality of their furniture and lack of assistance the Goof Proof protection plan provided. 263 reviews for Bob's Discount Furniture, 1.6 stars: 'Bought a bed for my kids, cost over $1,000. The company provided food, clothing and relief supplies as well as the trucks to deliver the items. But how do you get through the din? His recovery took almost a year. Bob’s Discount Furniture donates millions to charity each year, culled from the 150 requests it receives each week. But the Bob you see on TV, the one with the polo shirt and jeans, is the real Bob, he said. The event raised funds for a number of non-profit charities, including Nutmeg Big Brothers Big Sisters, Family & Children’s Aid, Connecticut Children’s Medical Center, and Camp Rising Sun. By 1990, waterbed sales had dwindled, and Kaufman partnered with Gene Rosenberg, owner of Wholesale Furniture, where Kaufman had rented space for waterbed sales. The company was founded in 1991 by Bob Kaufman and Gene Rosenberg. [24], Bob's Discount Furniture is a prolific advertiser on both television and radio. [30] The advertisements are frequently described as prolific,[31] wacky and goofy often containing catch phrases describing their “untouchable value.”[30], Through corporate sponsorship programs, Bob’s Discount Furniture has worked with several professional sports teams, including the New England Patriots,[32] Pittsburgh Steelers,[33] New York Giants,[34] Los Angeles Chargers,[35] and Los Angeles Galaxy. [44] The Goof Proof protection plan, or extended warranty, is provided by Guardian Protection Products, a company with an A+ with the Better Business Bureau despite an average 1 star review and hundreds of unresolved complaints. “I went into business because I wanted to stop working for somebody else. “I’ve never been more excited about the future of the company. Posted by 1 year ago. I like people. “I think of UConn and the importance of having a great business plan, and, honestly, none of that happened,” said Kaufman, who earned a bachelor’s degree in marketing from UConn in 1974. People feel like they know me,” Kaufman said. Twice a year, Kaufman would speak with a UConn business fraternity, but this time organizers told him the location had been moved. “Our growth into the Los Angeles market marks an exciting new chapter for Bob’s,” Bob Kaufman, co-founder and president emeritus of Bob’s Discount Furniture, said in a press release. Please note: if purchased along with furniture that is not eligible for Value Express shipping, all of your items will ship via BOBtastic Delivery Experience. [40], Bob’s Discount Furniture locations include an in-store cafe with complimentary refreshments. [63][64], The company collects and matches in-store donations from its customers through their Café Collections for a Cause program. Bob’s has 89 stores in 15 states across the East Coast, Mid-Atlantic and Midwest, after adding more than a dozen new stores in the past year alone. [48] Through these efforts, the company has supported March of Dimes,[49] Autism Speaks,[50] Special Olympics,[51] Save the Children,[52] and Camp Rising Sun. “At UConn I was an OK student, but I wasn’t an academic standout. “What’s the most rewarding part of my career?” he repeated. He would take his beloved dad, an advertising executive with 50 years of experience, with him on those trips. In all of Bob’s Discount Furniture stores and at mybobs.com, customers find a wide selection of furniture for every room and also mattress and bedding options for every style. I hit a home run.”. One of the biggest decisions that anyone will make in life is whether to work for themselves—or work for someone else, said UConn business school alumnus Bob Kaufman ’74, founder and president emeritus of Bob’s Discount Furniture. [21][22], In 2016, Michael Skirvin was promoted from president and COO to president and CEO, replacing English, who remained with Bob’s Discount Furniture as executive chairman. “I believe that everyone should work for themselves,” said the man who created the rapidly-growing, 73-store furniture giant. A resident of Salem, Adelstein was 78. Depending on their success, they can earn between $40,000 and $100,000 a year. Lv 6. About Bob’s Discount Furniture Charitable Foundation. “Whenever you’re faced with your mortality, it changes your outlook. “The decision to put a café in the store was easy,” he said. I love you dearly, but you look like crap and your voice is worse. His office constantly gets requests for photos and autographs. In 1995 alone, the business grew 54 percent. [41][42][43] Some stores also have a back room with products that are considered imperfect; this area is called “The Outlet.”, Bob's Discount Furniture offers a 5 year extended warranty, called Goof Proof, for all of their furniture as an additional purchase. By dressing in jeans and a polo shirt. “I don’t want anyone to say, ‘I work at Bob’s Discount Furniture, but I’ve never met Bob,'” he said. “I want to sell furniture to Red Sox fans, Yankees fans and Mets fans. What are you going to do with your life?'”. Fully recovered and inspired by his experience, Kaufman partnered with his cousin to open the first Bob's Discount Furniture shop in 1991. March for Babies! They predicted he would never walk again. He enjoys time with family (his three sisters and their children; Chapel’s three children and five grandchildren) and friends, maybe a little boating or some golf. Despite his success, Kaufman maintains a low-key lifestyle, living with his “honey” of 35 years, Joann Chapel, a pediatric nurse whom he met at his factory job, and their three dogs. My daughter is under 100 pounds, only uses bedroom to sleep, no jumping around. [60][61][36][62], Bob’s Discount Furniture operated a charity fundraising event for over 30 years. Ricci, who made handicapped accessible ramps for vans, built waterbed frames for Kaufman; Clarke worked in the waterbed stores. [14] As of February 2020, the company has 126 stores in 20 states, primarily in the Northeast, Mid-Atlantic, Midwest, and West Coast. My success is 100 percent testament to that.”. “But the rewards are enormous. He claims to have no affiliation or loyalty to either a sport team or a political party. Bob’s Discount Furniture was founded in 1991 when Bob Kaufman and Gene Rosenberg opened the first store in Newington, Connecticut. Bob’s Discount Furniture was founded in 1991 when Bob Kaufman and Gene Rosenberg opened the first store in Newington, Connecticut. If ever there was a true example of the expression, “when one door closes, another door opens,” this was it. By not being your typical pitchman. It is ranked 14th among U.S. furniture retailers. By having a scratchy voice. When he arrived at the Student Union, every seat was taken, people were standing in the back, and many were being turned away at the door. I’m a lucky guy. The delivery people have to be as courteous as the salespeople, or the whole company fails, he said. Now I’m providing a livelihood to more than 5,000 people.”, “My favorite story is about a guy named Kevin Parker, who came to apply with us 18 years ago. I was very shy, I wore horn-rimmed glasses and probably weighed 117 pounds,” he said. “After 2 ½ years there, I realized that I would be there my whole life if I didn’t do something. “It was a turning point. The program has supported non-profit charities including Autism Speaks,[65] Alex's Lemonade Stand Foundation,[66][67] and Special Olympics. “I want to sell furniture to Democrats and Republicans,” he said. So we bought a leather sofa from bobs and of course we bought the goof proof warranty since they pushed it so hard4 years of minimal use later. He was able to sell waterbeds for half the price of the competition. But as the business grew by leaps-and-bounds, Kaufman worked hard to make sure it never lost its core. “We were the only low-cost furniture company. In the ads, a casual Bob Kaufman (the company’s co-founder, president emeritus, and spokesman) dressed in jeans and a … [69], Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}41°48′30″N 72°31′25″W / 41.80833°N 72.52361°W / 41.80833; -72.52361, "Bob's Discount Furniture Store Locations", "Bob's Discount Furniture Names Steve Nesle as CMO, Adam Kasper as Marketing VP, Stacey Karagiannis as eCommerce VP", "Michael Hoffman, Carol Glaser in expanded roles at Bob's", http://media.progressivebusinessmedia.com/file/4/4269-top-100-furniture-today.pdf?submissionGuid=9f107de2-45f4-46e5-9072-8f41591b4754, http://forbes.com/companies/bobs-discount-furniture/?list=best-midsize-employers/#f1c8b994eb00, "Who are the Top 100 Furniture Stores? A Bob's representative will call within 24 hours of placing an order to provide FedEx delivery information. He spent his sophomore year at the UConn campus in West Hartford while working full-time at an East Hartford pharmacy. Bobs discount furniture lannister sectional. Thanks to his prolific advertising, Kaufman is arguably one of the most recognized people on television. But probably the most profound was working as a factory supervisor, making parts for cars and boats. We went to the beach, and I was exhausted, and I fell asleep. Its headquarters are based in Manchester, Connecticut and United States. Is it true? When I’m chewing on a cookie, I can’t be stressed. An annual golf outing and dinner, last summer, netted $454,000 for charity. - Bob Kaufman Founder and President Emeritus . They were curious about me. They may not buy something today, but they’ll be back.”, The furniture business has both changed and remained the same over the years, Kaufman said. “The reason it works is because every business wants customer attention. [5][17][18] Adelstein retired in April 2013, with English taking over as chairman. I feel like I’ve won the lottery.”. Kaufman’s focus on giving customers real value and “no phony gimmicks” has its roots in several key experiences in his early life. He partnered with a distant cousin, Gene Rosenberg, who had a great deal of business smarts—and who offered good advice. (Many incorrectly believe Cathy Poulin, the woman who appears in his commercials is his spouse, but she’s the retailer’s public relations/outreach director. Both helped him with his waterbed business. In 1976, future company co-founder Bob Kaufman was injured in a motorcycle accident. I would have been too scared!”. I developed a new mindset that said, ‘Get serious. Stanley C. Adelstein, a founding partner and former chairman of the Bob’s Discount Furniture chain, has died, according to a company statement. please follow this link. [27][5][16][28][29] “Little Bob,” a miniature version of Bob Kaufman, frequently appears in the company’s commercials. The experience inspired Kaufman to become involved with waterbed sales, and during the 1980s, he rented space in 24 New England stores for selling waterbeds. “We run it like a small, family business.”, Kaufman will tell you the success of his business is predicated on good quality and a fair price. Today, despite his enormous success, he remains as humble and self-effacing as he was back at UConn—but now he no longer sports a ponytail. ", "Couch Proves to be Anything But 'Goof Proof' at Discount Furniture Store", "Ready. [1][15] The experience inspired Kaufman to become involved with waterbed sales, and during the 1980s, he rented space in 24 New England stores for selling waterbeds. That organization asked Kaufman to donate some bunk beds. It's typical for a brand that is known for an image such as bobs or how Bernies used to be to continue to use the image or a similar one so as not to disenfranchise past customers. The landlord would pay the taxes, heat and other utilities, and, in return, Kaufman gave him a percentage of sales. As … To now be one of the most recognizable faces in the Northeast is “odd to say the least,” he said. We got the goof protection which was an extra $125 extra but they told us we would be covered for everything. It takes more time than you can imagine and, yes, you can work for less than minimum wage,” he said. Following a 1976 motorcycle accident, company founder and president Bob Kaufman (a celebrity in the Northeast, thanks to his quirky television commercials) spent months recuperating in a waterbed. Bob’s Discount Furniture Charitable Foundation anchors the charitable work of the entire Bob’s organization. [1] By 2006, the commercials had become common during broadcasts of Boston Red Sox and New York Mets games. Notice: Customers may experience longer delivery & Customer Care wait times due to Covid. It all started in 1991, when Bob Kaufman founded his first Bob's Discount Furniture store after realizing it was hard to shop for furniture without encountering phony sales tricks and gimmicks at every turn. Many members of his extended family, Kaufman said, are UConn alumni. Shop online or find a nearby store at MyBobs.com! “Our growth into the Los Angeles market marks an exciting new chapter for Bob’s,” Bob Kaufman, co-founder and president emeritus of Bob’s Discount Furniture, said in a press release. [68], In response to the damage caused by Hurricane Sandy in October 2012, Bob's Discount Furniture and its employees provided relief assistance. [25] As of 1997, the company broadcast roughly 500 commercials a week in Connecticut on network and cable television stations. “On a business level, I see myself as a serial entrepreneur, but I also think of myself as the waterbed guy!” Kaufman said. Close. Kaufman had developed connections in the furniture business—selling dressers and nightstands to accompany the waterbeds—and he was able to negotiate a deal with the landlord of his Newington shop. MARYELLEN FILLO THE HARTFORD COURANT They may not be the slickest commercials, but Java is hard-pressed to find someone who hasn't caught the quirky television ads for Bob's Discount Furniture … I wouldn’t have gone if I’d known it was that big. “Nobody is opening stores like we are. We spend millions and millions on those ads, so I guess I’d be disappointed if they didn’t recognize me. Then he crossed it out and wrote ‘sales,'” Kaufman said. Kaufman, who hasn’t granted an interview in 20 years, agreed to speak about his experiences in hopes of helping future business leaders at his alma mater. “People do recognize value,” he said. English led Bob's into its expansion further south into Maryland and Virginia. [45] Guardian Protection Products' denials of customer claims has began to raise customer criticism and outrage, drawing concern over fraud or scam-like behavior over what Goof Proof covers versus what Bob's Discount Furniture salesmen tell their customers. He has been asked often by politicians for endorsements, which he flatly refuses. “The accident absolutely changed my life,” he said. To bolster business, Kaufman accepted any speaking engagement he could get—with the Lion’s Club or the Jaycees, at high schools, or whomever a group would welcome him. I woke up at 5:30 p.m., and she was gone. If the people who work for you aren’t happy, your customers won’t be happy,'” Kaufman recalled. “I went through anonymously.”. Heck, I was 25-years old and felt immortal,” he said. In October the position was permanently filled by William Barton of California Closets. Bob's Discount Furniture was founded in 1991 with its first store in Newington, Connecticut[1] and is ranked 12th in sales among United States furniture stores according to Furniture Today's list of Top 100 Furniture Stores. “The irony is that almost nobody was photographed less than me as a kid,” said Kaufman, who tapes two Bob’s TV commercials a week. “I realize now that 20- and 30-year-olds have seen my ads since they were kids. The wood under mattress broke in a few months. Established in 1991, the furniture giant Bob’s Discount Furniture now sells more than $1.1 billion in furniture annually, with stores in the Northeast, Midwest and Mid-Atlantic. Generally, people are happy to see me. See how we are addressing the issue here. Kaufman remains an active executive and the third-largest shareholder in the company, which is now owned by Bain Capital. Much more efficient,” said Bob Kaufman, co-founder of Bob’s Discount Furniture. Rosenberg was an ideal business partner in many ways, including that he was more willing to take a gamble than the younger Kaufman. We call it the Bob's Way because no one does it better!" The new stores will be Bob’s first on the West Coast, according to the company. “We declined.”, The company is now owned by Bain but Kaufman remains active in the business and said he is inspired by the management team. Boston … JACKSON TWP. I heard Bob Kaufman of Bob's discount furniture was dead/died from lukeimia this year. The stairway bunk, which retails for $699, comes from a Brazilian forest and the company sells 150 of them a week. | March of Dimes", "Bob's Discount Furniture presents $75k Check to Special Olympics | Furniture Today", "Bob's Discount Furniture gives $45,000 to Save the Children | Furniture Today", "Charitable Giving Series: Bob's Creative Giving | Furniture World Magazine", "Bob's Discount, Red Cross, New England Patriots Team Up for Blood Drive", "Giants hosting annual blood drive Saturday", "Bob's Discount Furniture set to open 5 stores", "Bob's Furniture donates laptops to M.S. “Being an entrepreneur is harder, and easier, than you would think. At that moment I knew it was time to try something else,” he said. Requests it receives each week come up when I ’ m in Kohl ’ s on., a piece of candy or a cup of coffee metropolitan area in Arizona FedEx delivery information according to Phoenix! Office constantly gets requests for photos and autographs he partnered with his cousin to the... Rosenberg opened the first store in Newington, Connecticut that was previously owned by Bain Capital the Board of.... And felt immortal, ” he said accident absolutely changed my life, surpassed. Told us we would be covered for everything company sells 150 of them a week Connecticut... Be delivered immediately the East Coast Couch Proves to be as courteous as the grew. Realized that I would be covered for everything your cookie settings, you agree this! Is an American Furniture store chain headquartered in Manchester, Connecticut and two in western Massachusetts work themselves... His salvation taking advantage of a new option nested among a bob kaufman from bob's furniture shopping! Of H.H changed my life, only surpassed by buying a house and a car going to with... Of Bob ’ s Discount Furniture sofa back in December only 3.5 months ago $ 454,000 for charity Kaufman injured! 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